Legal Intelligence
Greyball’s Legal Intelligence is your command center for legal operations. It transforms legal work into actionable data — helping you identify bottlenecks, improve processes, and demonstrate impact across the business.
From intake to signature, you’ll get a real-time, fully customizable dashboard showing exactly how legal is performing — and how to do better.
What Is Legal Intelligence?
Legal Intelligence is a modular analytics dashboard that tracks and visualizes key legal metrics. It is purpose-built for in-house teams that want transparency, efficiency, and data-driven control over their workflows.
You can monitor:
- Request volume by department, requester, and contract type
- Average time to first response and time to resolution
- Volume of escalations to humans vs. handled by AI
- Top request categories (e.g. NDAs, procurement, marketing approvals)
- Contract turnaround by document type, team, and risk level
Each metric is filterable by date range, requester, assignee, and playbook — and exportable for reporting or audit use.
Playbook Analysis
Our Playbook Analysis Engine gives you unprecedented insight into how your legal positions are performing in practice — across every clause, document, and deal.
Greyball tracks every clause-level decision across contracts processed in your workspace, then generates real-time insights including:
- Red Flags Signed – See how often clauses flagged as red are still getting signed, helping you spot risk acceptance trends or negotiation fatigue.
- Ideal Language Adoption – Track the percentage of clauses that exactly match your preferred or pre-approved wording.
- Fallback Usage (Acceptable Positions) – Understand how often second-choice or fallback language is being used instead of your ideal terms.
- Deviation Trends – Identify which clauses or contract types are deviating from the playbook most frequently — and by which teams or counterparties.
- Counterparty Pushback Rates – Measure which clauses are most often challenged, modified, or removed during negotiations.
- Improvement Suggestions – Get AI-generated suggestions to tighten or relax your playbook language based on real-world outcomes and negotiation success.
AI-Powered Benchmarking
We compare your clause acceptance and negotiation trends against industry benchmarks (anonymized and aggregated across industries, geographies, and document types). For example:
- Is your indemnity clause stricter than peers in SaaS?
- Are your vendor DPAs getting signed slower than others in retail?
- Do most companies push back on your exclusivity clause?
Based on these insights, Greyball can recommend automatic playbook improvements, or flag clauses where legal should review standard positions.
Customization & Controls
You can tailor Legal Intelligence dashboards to fit your team’s structure and goals. Admins can:
- Create saved views (e.g. "Monthly Metrics", "Procurement Contracts", "Redline Volume")
- Set alerts (e.g. “Flag if more than 3 red clauses signed in a week”)
- Export charts and tables to CSV or PDF
- Share dashboards with executives or department leads
- Filter by team, requester, counterparty, region, and more
Use Cases
- Legal Ops: Monitor efficiency and resourcing with real-time workload data
- GCs & CLOs: Report legal performance to the board or exec team
- Playbook Owners: Improve negotiation strategy with clause-level data
- Procurement & Sales: Identify which contracts are stuck and why
Data Security
All data used in Legal Intelligence is scoped to your workspace and securely stored. We do not share or expose clause-level metrics to other users or systems unless explicitly authorized.
Benchmarking data is anonymized and aggregated, never tied to your company identity.